Queueing Calculator

Please provide the following information about your process then press the Calculate or Create Report button:
Who do you serve? (e.g. customer, patient)
The arrival process is called: (e.g. arriving, applying)
What do you call the server? (e.g. employee, technician)
The process of serving is called: (e.g. issuing, treating)
(press this button to update wording below)
Number of employees answering questions
Average rate of customers arriving (λ)
Average rate/capacity for answering questions (μ)

Service Time Distribution    
Show Results in Time Units of:      Results Decimals:
 Cost of an employee per minute:  
    Cost of a customer wait per minute: